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HLTOUT010
COMMUNICATE IN COMPLEX SITUATIONS TO SUPPORT HEALTH CARE

Method of Delivery:
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100% Online
This course provides the knowledge and skills required to communicate effectively in complex healthcare and support environments. Participants will learn how to interact professionally with patients, colleagues, healthcare providers and emergency service callers across a range of situations using both verbal and non verbal communication techniques.
The course focuses on building confidence, professionalism and clear communication skills to support positive outcomes in challenging or high pressure environments. Certificates issued by Allens Training Pty Ltd RTO 90909.
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